EFFECTIVE MANAGEMENT THROUGH LANGUAGE COMMUNICATION IN AN ORGANIZATION: A STUDY OF DELTA STATE POLYTECHNIC, OGWASHI-UKU

AUTHOR: SOLOMON ONOVWIONA

DEPARTMENT: ENGLISH LANGUAGE AND LITERATURE

AFFILIATION: NNAMDI AZIKIWE UNIVERSITY, AWKA

It is observed in many organizations that there has been the problem of ineffective language communication. This has adversely affected the management and subsequent performance level of these organizations. Opinions expressed by several scholars revealed that effective language communication played a very important role in the efficient management of an organization. This fact laid the basic foundation for this research. This study therefore, investigated the impact of effective management through language communication using Delta State Polytechnic, Ogwashi-Uku as a study. The data analyzed revealed that among other barriers to effective language communication in an organization, semantic distortion was the most prevalent. Poor communication adversely affected job performance while effective language communication facilitated the prevention and resolution of conflict(s) if any arose. Rumour mongering was inimical to good organizational management and filtering official information created a lot of problems. Differences in staff members background and orientation affected effective language communication amidst others. Finally, the researcher made eight (8) recommendations to help improve the management of Delta State Polytechnic, Ogwashi-Uku and other organizations at large.

TO VIEW THE FULL CONTENT OF THIS DOCUMENT, PLEASE VISIT THE UNIZIK LIBRARY WEBSITE USING THIS LINK, http://naulibrary.org/dglibrary/admin/book_directory/Thesis/10193.pdf

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