AUTHOR: IFEANYI TITUS TOCHUKWU
DEPARTMENT: BUSINESS ADMINISTRATION
AFFILIATION: NNAMDI AZIKIWE UNIVERSITY, AWKA.
This research investigated the impact of training and development on organizational performance mainly in the service industry. The investigation focused on the impact of training and development on employee performance, job satisfaction and employee motivation. The study employed library and internet research, especially in literature review. The descriptive method of were collected using questionnaires and interview method four hypotheses were tested using chi-square (x2) statistical method of analysis. The results from the findings show that training and development improve employee performance, job satisfaction, employee motivation, and organizational performance. Base on the findings, the conclusion is that training and development received by the staff of First Bank Nigeria Plc and Zodiac Hotels Ltd have improved employee performance, job satisfaction, employee motivation and organizational performance. The recommendation of the study is that training and development should continue since there is significant relationship between training and development and employee performance, job satisfaction, employee motivation, and organizational performance.
TO VIEW THE FULL CONTENT OF THIS DOCUMENT, PLEASE VISIT THE UNIZIK LIBRARY WEBSITE USING THIS LINK,http://naulibrary.org/dglibrary/admin/book_directory/Thesis/10057.pdf
Tags: Advantages of training and development, Attitude Modification, Business Administration-Thesis-2010, Development, employee performance, Evaluating Behaviour, Evaluating Results, Evaluating Training, First Bank Nigeria Plc, Gap Analysis, Identification of Level of Employees, Identification of Possible Solution and Growth Opportunities, Identification of Priorities and Importance, Off the Job training and development Methods, Principels of training and development, Problems of training and development, Skill Development, Staff training and development methods, Staff Training and Development Programmes, Staff Training or Development Needs Assessment, Training, Training Policy for First Bank Nigeria Plc, Zodiac Hotels Ltd