DELTA STATE BUSINESS CENTRE OPERATORS’ PERCEPTION OF INFORMATION COMMUNICATION TECHNOLOGY COMPETENCIES REQUIRED FOR SUCCESS

AUTHOR: IKELEGBE, SAMUEL EMUHOWHO

DEPARTMENT: VOCATIONAL EDUCATION

AFFILIATION: NNAMDI AZIKIWE UNIVERSITY, AWKA

This study sought to find out Delta State business center operators’ perception of ICT competencies needed for success in their business. The design of the research was based on the survey method and the area of study was Delta state. The population of study consisted of 624 business centre operators in Delta State registered by the Ministry of Commerce and Industries as at November 2011. 15 registered business centre operators were selected from among the 25 local governments’ area of the state using the stratified random technique. This brought the sample for the study to 375. Five research questions were formulated to guide the study while four hypotheses were tested at 0.05 level of significance. Questionnaire was the instrument used for data collection. Data collected were analyzed using descriptive statistical tools. Inferential statistics of ttest and one way analysis of variance (ANOVA) were used to test the hypotheses. From the results of analysis of the data, it was revealed that business center operators perceived word processing, spreadsheet, Coreldraw, desktop and internet competencies as highly required for success in a business centre. The null hypotheses showed that male and female business centre operators and urban and rural business centre operators do not differ significantly in their mean ratings of the extent they perceive word processing and spreadsheet competencies for success. Business centre operators do not differ significantly on their mean ratings on the extent they perceive coreldraw competencies as a result of years of operation. Also, degree holders and non degree holders operating business centres in Delta state do not differ significantly in their mean ratings on their perception of the extent desktop competencies are required for success. It was recommended among others that curriculum planners should incorporate the various competencies as perceived by Delta State business centre operators in ICT programmes both at the secondary schools and tertiary levels of education and that business centre operators who are deficient in the perceived competencies in using word processing, spreadsheet, coreldraw, desktop publishing and internet services should endeavour to acquire further training in order to achieve the required competencies for efficient management of their businesses.

TO VIEW THE FULL CONTENT OF THIS DOCUMENT, PLEASE VISIT THE UNIZIK LIBRARY WEBSITE USING THIS LINK, http://naulibrary.org/dglibrary/admin/book_directory/Thesis/11633.pdf

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