POST-OCCUPANCY EVALUATION OF OFFICE BUILDINGS IN ANAMBRA STATE (A CASE STUDY OF JEROME UDORJI STATE SECRETARIATE OFFICE COMPLEX)

AUTHOR: OKOYE NOEL IFEANYICHUKWU

DEPARTMENT: BUILDING

AFFILIATION: NNAMDI AZIKIWE UNIVERSITY, AWKA

Post occupancy Evaluation (POE) is a prominent tool that indicates satisfaction and comfort level needs of building occupants in a building facility. This research work therefore studies the Post Occupancy Evaluation of office building in Anambra State with specific reference to the Jerome Udorji State Secretariat office complex. Data were sourced through the distribution of 2 (two) sets of questionnaires known as Occupants’ Survey Forms A and B. The Occupants’ Survey Form A was distributed to sample population of the junior and senior civil servants between the ranks of GL 01 – 06 and GL 07 – 15 occupying the office complex. The occupants’ survey form B were also distributed to key personnel and high ranking senior civil servants between the ranks of GL 16 – 17 occupying the office complex. The key personnel include randomly selected sample of Permanent Secretaries and Directors from the study ministries housed within the office complex. A total of 400 (four hundred) Occupants’ Survey Form A were distributed out of which 380 (three hundred and eighty) were returned, representing 95% response rate. Also a total of 30 (thirty) Occupants’ Survey Form Section B for key personnel and high ranking senior civil servants were distributed out of which 20 (twenty) were returned representing 66.67% response rate. Various key indicators of performance and indoor environmental features of the office complex were studied and analyzed. The study was based on key group variables such as the physical, functional and financial performance indicators of the office facility. Out of the 38(thirty – eight) variables examined, 30 (thirty) scored above a pass mark of 50%, showing evidence good performance of the indicators. This therefore goes to establish the fact that the office complex is physically sound in terms of the structure envelope, functionally viable in terms of users’ satisfaction and financially yielding in terms of investment and workers’ productivity.

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