RELATIONSHIP BETWEEN HUMAN CAPITAL DEVELOPMENT, EMPLOYEES’ JOB SATISFACTION, AND ORGANIZATIONAL COMMITMENT OF COMMUNITY PHARMACISTS IN ANAMBRA STATE

Author: Muoghalu Peter Chukwunwike
Department: Psychology
Affiliation: Nnamdi Azikiwe University Awka

This study investigated the relationship between human capital development, employees’ job satisfaction, and organizational commitment of community pharmacists in Anambra State. The study looked at human capital development as a relationship between learning and increased ability for productivity, increased productivity as a relationship between increased wages and general wellbeing. Three hypotheses were formulated and 167 participants were selected purposively for this study. The overall employees’ job satisfaction, the overall organizational commitment, and human capital development indicators questionnaires were used to generate data. The study design was a survey type; independent 2 samples t test and Pearson Product- Moment Correlation were the statistics tests used and SPSS 15.0 was the soft ware used in the data analyses. Hypotheses 1 and 3 were accepted while hypothesis 2 was not accepted. The study found statistically significant positive relationship between organizational commitment and job satisfaction (r = .248, n = 167, p = .001); the mean difference of Job satisfaction was statistically significantly lower (3.53 + 0.29) when there was no human capital development compared to when there was human capital development (4.27 + 0.19), t(62) = -12.315, p = 0.013. Therefore, pharmacists who engage in human capital development will have higher job satisfaction than those who do not. The mean difference of organizational commitment was statistically significantly higher (4.82 + 0.54) when there was no human capital development compared to when there was human capital development (4.27 + 0.19), t(65) = -6.157, p < 0005. Therefore, pharmacists who participate in human capital development will not have higher organizational commitment than those who do not. The study also found that human capital development will contribute to employees’ job satisfaction and employees’ job satisfaction can mediate the process between human capital development and organizational commitment to improve organizational commitment.

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